SPECIAL APARTMENTS

24/01/2010

I would like to provide feedback to you regarding our recent stay in one of
your apartments, and more importantly on one of your staff members, Hugh.
From the beginning of my enquiry months ago, Hugh has been very prompt in
responding to all emails and answering all queries fully. His fantastic
customer service and attention to detail contributed to us having a very
enjoyable stay. When we had a query during our stay, whatever time, Hugh was
at the other end of the phone call or email. When we had a problem with the
car arranged to pick us up from the airport, Hugh was right on to it. Whilst
in Paris Geraldine answered an email for us and was also very prompt in
responding. We run our own business in Australia and understand how hard it
is to find good staff, so rest assured, you have fine ambassadors for your
company in Hugh and Geraldine.

Regards
Sharon Rushford